After being dissatisfied with larger internet/phone companies we tried WOW Access. I can honestly say switching to WOW Access was the best business decision I have ever made! The service is phenomenal! They have accommodated all of my business needs by tailoring my services to what I actually use. The support staff are easy to get in touch with, very personable, quick at trouble shooting and resolving any technical issues. You definitely get quality and friendly service with WOW. I promise you won't regret the switch!
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WOW has provided us a full range of services: migration of servers, hardware, software, hosting and consulting. We went from a ‘garage shop” operation to a highly secure, professional data center. This has allowed us to provide our customers top notch service at a high performance level and the capability to deliver service levels that exceeds our customer expectations.
Brian and his team have worked closely with various team members that are located throughout the world. WOW has been there for us 24-hours a day; and responded quickly to issues. They have assisted us on some very complicated migrations and been a key member of our team.
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"Rewind to the 1990s when the only widespread and affordable internet access was dial-up at incredible data rates of 56k (if the modem pool wasn't busy). In our Lisle neighborhood neither Ma Bell nor the cable company raced to offer high speed access because each seemed to want a monopoly in the area. Along came WOWAccess with blazing fast (at the time) 128k *guaranteed* data rates at a price point only double my current dial-up rate. Times have changed... Available data rates have skyrocketed and glitzy internet promotions by cable and telco services are everywhere. But I'm still a WOWaccess customer... Why? The reasons are plain: Data rates have grown with the times *but my monthly fee has remained the same all these years*. I very seldom experience any difficulties with connectivity but when I do I don't have to navigate a long "press 1 if" menu and seldom have to leave a message. The technician answering the help desk number is friendly, "knows his stuff" and arranges prompt service calls when needed. Three cheers for a company that puts the customer first and stands behind their claims of high-speed reliable internet access.
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We have worked with WOW Access for several years. They have assisted us with all of our business internet needs. Furthermore, their customer service is exceptional. We would highly recommend any business (large or small) choose to work with WOW Access as their service will be instrumental in the success of your business.
